FAQs

Answers to most common questions about products, orders, shipments, and payments.

Products

What's the shelf life on the garlic crunch?

The shelf life on our garlic crunch is 18 months after opening.

Do I need to refrigerate Hot Boi Chili Oil?

Personally, we prefer to leave on our kitchen countertop, but refrigeration is perfectly ok!

How to can I ensure that cap doesn't get stuck to the jar?

We recommend after every usage, to wipe the sides of the cap and the mouth of the jar with a paper towel so the oils and seasonings do not leave a residue behind, thus allowing easier opening of Hot Boi Chili Oil.

Is this allergen free?

Yes! We have no nuts, no seeds, no sesame, and no soy products in our garlic crunch.

Is this plant-based?

Heck yes! When we first started Hot Boi Chili Oil, we wanted to make sure that our products are available to everyone that loves a great garlic crunch.

How spicy is the original Hot Boi Chili Oil?

We like to rate the original at around a 6-7/10 in terms of heat. Asian spicy because why not?

How spicy is the FIRE Hot Boi Chili Oil?

If you really like spicy, FIRE sits around 9-10/10 depending on the person. It's got Carolina Reaper flakes so be careful but also, it's not overbearingly spicy.

Orders

How long does it take restock?

To be transparent, it usually takes us 2-3 weeks because we're a very small team and everything is still made by hand, by us.

How long does it take to ship out my order?

Please give us 24-48 hours to complete your order and ready for shipment.

I lost my order through the mail! Help?

Please contact us at hello@hotboi.co and we'll find a solution to get your order delivered, safe and sound.

If you're out of stock online, where can I find you?

Please check out the "Find Us" tab on the navigation bar and we have a list of stores that have our products. Your support at local small businesses also supports us too!

Payments

What forms of payment do you accept?

We accept almost all forms of digital payments and we accept Zelle/Venmo at our local popups.

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