Answers to most common questions about products, orders, shipments, and payments.
Products
What's the shelf life on the chili oil?
The shelf life on our garlic crunch is 18 months after opening.
Do I need to refrigerate Hot Boi Chili Oil?
We prefer to leave it on our kitchen countertop, but refrigeration is perfectly ok!
How can I ensure that the cap doesn't get stuck to the jar?
We recommend wiping the jar rim and cap after each use to prevent oil and seasoning residue. This helps keep your Hot Boi Chili Oil clean and easy to open.
Is Hot Boi Chili Oil allergen free?
Yes, Hot Boi Chili Oil is allergen free! We have no nuts, no seeds, no sesame, and no soy products in our garlic crunch.
Is Hot Boi Chili Oil plant-based?
Heck yes, Hot Boi Chili Oil is 100% plant-based. We want to make sure that our products are available to everyone that loves a great garlic crunch.
How spicy is the ORIGINAL Hot Boi Chili Oil?
We rate ORIGINAL at around 6-7 out of 10 in terms of heat. Asian spicy, because why not?
How spicy is the FIRE Hot Boi Chili Oil?
FIRE sits around 9-10 out of 10 in terms of spiciness. It's got Carolina Reaper flakes, so be careful. It's the kind of heat that keeps you coming back for more.
ORDERS
How long does it take for sold out products to restock?
For transparency, our restock timeline is typically 2-3 weeks. We are a small team, and each batch is handcrafted by us.
How long does it take for my order to ship out?
Please allow 24-48 hours for us to process your order and prepare for shipment.
I lost my order through the mail! Help?
Please contact us at hello@hotboi.co and we'll find a solution to get your order delivered, safe and sound.
If you're out of stock online, where can I find you?
Please check out the "FIND US" tab on the navigation bar, and we have a list of stores you can visit to shop for our products in person. Supporting these local small businesses helps support us as well.
PAYMENTS
What forms of payment do you accept?
We accept most digital payment methods, and we also take Zelle and Venmo at our local pop-ups.
